# I forgot my password, what can I do?
> To reset your Affect password open the Affect app and then click Login. Underneath the email and password select "Forgot my password"
Source: https://help.affecttherapeutics.com/en_us/how-do-i-reset-my-affect-password-Sk3HIBWmR
Last updated: 2026-07-13T16:37:53.070Z
## **To Reset Your Affect Password**
1. Open the Affect app and click **Login**.
2. Select **Forgot my password** below the email and password fields.
3. Enter the email address you used to create your Affect account.
* **Tip:** If you're unsure which email you used, call or text us for help. Entering the wrong email address won’t send a reset email.
* We will ask you to verify your identity and then we can help.
4. Check your email for a message from "Admin" with the subject line **password reset**. It should arrive within a few minutes.
* If you don’t see it, check your spam folder or search for **"password reset e-mail"** in your email.
5. Click the link in the email. You’ll be taken to a page to create your new password.
* **Note:** Make a password you can remember, as it won’t be emailed to you.
6. Return to the Affect app and log in with your email and new password.
If you still have trouble, text us—we’re happy to help!
## I have access to my account but want to change my password
You can change your Affect password at any time if you are already logged into the app.
Just go to your profile by clicking your name in the upper left of the home screen.
Scroll down until you see “change password”.
After you have changed your password and select submit, you WILL NOT be logged out of the app. You will use your newly created password the next time you log in.